Please read the FAQs before contacting the team. Due to the large volume of communications during the Mid-Year Reset Sale period, our team may take 2-5 working days to get back to you. We appreciate your understanding!

Bare Jewellery Black Friday 2025

We&apos;re sorry that your item(s) arrived faulty! Please contact our team via our <a href="https://barejewellery.co.nz/pages/contact" rel="noopener noreferrer" target="_blank">Contact Form</a> and include:<ul data-end="327" data-start="260"><li data-end="301" data-start="260">A clear image of the damaged or faulty item</li><li data-end="327" data-start="302">Your order number</li></ul>Our team will work to resolve the issue as quickly as possible. Please note: Due to high inquiry volumes during this Black Friday period, response times may take 2-5 working days. We appreciate your patience and understanding.

We're sorry that your item(s) arrived faulty! Please contact our team via our Contact Form and include:. Our team will work to resolve the issue as quickly as possible. Please note: Due to high inquiry volumes during this Black Friday period, respons

I received a faulty item.

Orders, Delivery & Returns

When does the sale start?

Do I need a discount code at checkout?

Can I use another discount code?

Can I use my gift card or store credits during the sale?

What styles will be on sale?

Promotional Pricing Policy

General Black Friday Sale 2025 Terms & Conditions

Sale Information

Black Friday Sale 2025 Return Policy

What are the estimated delivery timeframes during the sale?

Can I make changes or cancel my order after I’ve placed it?

How do I change the delivery address after placing my order?

How do I return an item?

I received the wrong item in my order.

My order has been marked as delivered, but I haven’t received it.

Can you gift wrap my order?

Some items in my order are Christmas gifts, what's your return policy on this?

How does the Mystery Bag work? Do I need a code?

I don’t see the Mystery Bag in my cart or email, what do I do?

What could be inside the Mystery Bag?

Black Friday Mystery Bag GWP Terms & Conditions

Gift With Purchase & Promotion Information

I received a faulty item.Updated 17 days ago