Please read the FAQs before contacting the team. Due to the large volume of communications during the Mid-Year Reset Sale period, our team may take 2-5 working days to get back to you. We appreciate your understanding!

Bare Jewellery Black Friday 2025

<p data-end="322" data-start="163" id="isPasted"><span style="font-size: 16px;">We&#x2019;re working hard to process all <strong>Black Friday Sale</strong><strong data-end="245" data-start="197">&#xA0;orders as quickly as possible!</strong> Due to the <strong data-end="278" data-start="257">high order volume</strong>, dispatch times may be longer than usual.</span></p><ul data-end="547" data-start="324"><li data-end="457" data-start="324" style="font-size: 14px;">Instead of our standard <strong data-end="370" data-start="350">1-2 day dispatch</strong>, please allow up to <strong data-end="411" data-start="391">5-7 working days</strong> for your order to be processed and shipped.</li></ul><h4 data-end="602" data-start="549" id="estimated-shipping-times-after-dispatch"><span style="font-size: 14px;"><strong data-end="600" data-start="554">Estimated Shipping Times (After Dispatch):</strong></span></h4><ul data-end="722" data-start="603"><li data-end="642" data-start="603" style="font-size: 14px;"><strong data-end="621" data-start="605">New Zealand:</strong> 1-3 business days*</li><li data-end="680" data-start="643" style="font-size: 14px;"><strong data-end="659" data-start="645">Australia:&#xA0;</strong>Standard Shipping 3-10 business days*, <span style="font-size: 14px;">DHL Express Shipping 1-3 business days*</span>&#xA0;</li></ul><article tabindex="-1" dir="auto" data-turn-id="request-WEB:ee14bf1c-e19b-407d-a9c7-37577224f8e2-6" data-testid="conversation-turn-12" data-scroll-anchor="true" data-turn="assistant" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="35f618c6-82b1-41b7-8496-c68fac9551ef" dir="auto" data-message-model-slug="gpt-5"><p data-start="0" data-end="91" data-is-last-node data-is-only-node>Please note that these timeframes are estimates only and may vary during peak sale periods.</p></div></div></article><p data-end="801" data-start="724"><span style="font-size: 16px;">We truly appreciate your patience and understanding while our team works through all Black Friday orders as quickly as possible!</span></p>

We’re working hard to process all Black Friday Sale orders as quickly as possible! Due to the high order volume, dispatch times may be longer than usual. Please note that these timeframes are estimates only and may vary during peak sale periods. We t

What are the estimated delivery timeframes during the sale?

Orders, Delivery & Returns

When does the sale start?

Do I need a discount code at checkout?

Can I use another discount code?

Can I use my gift card or store credits during the sale?

What styles will be on sale?

Promotional Pricing Policy

General Black Friday Sale 2025 Terms & Conditions

Sale Information

Black Friday Sale 2025 Return Policy

Can I make changes or cancel my order after I’ve placed it?

How do I change the delivery address after placing my order?

How do I return an item?

I received the wrong item in my order.

I received a faulty item.

My order has been marked as delivered, but I haven’t received it.

Can you gift wrap my order?

Some items in my order are Christmas gifts, what's your return policy on this?

How does the Mystery Bag work? Do I need a code?

I don’t see the Mystery Bag in my cart or email, what do I do?

What could be inside the Mystery Bag?

Black Friday Mystery Bag GWP Terms & Conditions

Gift With Purchase & Promotion Information

Estimated Shipping Times (After Dispatch):

What are the estimated delivery timeframes during the sale?Updated 17 days ago

Estimated Shipping Times (After Dispatch):